Guide to Ordering - Cut Keys Direct

Step 1. Identify your key number - The majority of the time your key number will be stamped on the original key and/or the lock face of your unit. The key number can be either a set of numbers or a mixture of numbers and letters. For example if your key or lock has FM102 stamped on it then the whole key number we require will be FM102. If your lock has 78 stamped above the key hole and 145 below the key hole then the whole key number for this unit will be 78145.

Step 2. Type this key number into our online system. Type your full key number into the "enter key number or product box" and click on the search icon (or just press enter)
Alternatively you can use the tabs on the top of the webpage to select and browse key categories and key manufacturer sub categories to find your desired key series.

Step 3. Browse through the search results. To identify which key series your key number falls into you should be looking at the start and end ranges of the key series displayed. If there are a few manufacturers using the same key numbering you will need to have a look at your existing key to see if the key is branded. If you have no keys you may have an identical unit on site that uses a key from the same key range you require therefore you may find a brand name on that key. If you are not sure what key range you require please do contact us for assistance


Step 4. Click on the key series required. Once you have decided which key series within the search results your key falls into just click on the key image, this will then display the information page for that key range.


Step 5. Type in the key number/numbers that you wish to order along with the quantity required for each key into the key number / quantity boxes that you see displayed on the key information page then just add to basket. You can then either decide to keep shopping, view your cart or continue to checkout. 


Step 6. When ready to proceed with an order select checkout This will now ask you to either sign in (if you are not already signed in) or to open an account. choose the option that is relevant


Step 7. Log in using your username and password. or If you are not yet registered select the open an account option.


Step 8. Your account dashboard. Once logged in you will be diverted to your account dashboard. In this area you can view your orders. You will be able to see what status your order is at and if it have been paid or not. You will be able to view/print your invoices. You can add/remove invoice and delivery addresses (you will need at lest one invoice and delivery address set up on your account to proceed with an order)


Step 9. Click on the "your basket" icon and select checkout. You will now be prompted to select your delivery option. Select the desired delivery option.


Step 10. Select or add your delivery address. You can select a delivery address that you have already saved to your account or you can add a new one to use.  


Step 11. Select or add your invoice address. You can select a invoice address that you have already saved to your account or you can add a new one to use. 


Step 12. Review your order details. Please check or if necessary edit your order details. Read and accept our terms of sale and then place your order and proceed to the payment page.  (Once you click on the place order button your order will have made it to our system as an unpaid order. This will now show in your account dashboard you should also receive an order confirmation email of your unpaid order. (please check your spam folder and add our email to your safe list)


Step 13. Pay for your order. You can pay using card, PayPal, BACS, cheque, or if you have an invoice account set up you can pay on invoice. 


If you are an organisation that uses a purchase order number system and are interesting in setting up an on invoice account, please call or email our sales team to who will happily deal with your request.

If you require locks and are unsure which locks to order, please email over a picture of an existing lock you may have and our sales team will do its best to Identify it for you and contact you in regards to price and proceeding with an order.


If you are unsure as to which key series you require or need any other assistance please feel free to call or email our sales team who will be happy to assist you in placing your order.


If you are looking to order lockers and need assistance or have a large locker project that may need designing and installing please do call or email our sales team who will be happy to discuss your requirements.